Carmen is a pleasure to deal with and allows layaway which are a great thing when your on a fixed income, love Joshi, he's a joy to.have in my collection. She's fast on shipping also.
This is the GracieI had been hoping for. Blond, fair/pink--my perfect newborn. Couldnt be happier with Carmens art & customer service. Thank you for the best experience.!!!!!
Baby was perfect as described. He is absolutely adorable. I wish he would have had protection on his face during transport. Had a cute unboxing I appreciated. Would buy from again.
Reply from Carmen Zerrweck
Aug 17, 2024
Very fast payment
Baby has a blanket as protection I don’t use a diaper
But everyone has their preferences
Thank you for your trust
My baby is so sweet. I have named him Charlie James! He has the most adorable cuddles to give! He came very quickly and I was so surprised when he had the cutest Easter outfit included. I adore him!
Absolutely amazing. Carmen is an incredible artist. When Sebastian arrived, I couldn’t believe my eyes. He was the most perfect gift for my daughter and she loves him so much. Thank you!!!! A+++++
Ducklin was exactly how Carmen described him. He is perfect. Carmen was very friendly and quick to reply to my emails. Will be watching her future dolls.
Reply from Carmen Zerrweck
Jun 5, 2023
Thank you very much you’re a excellent buyer
Aswell
Carmen was quick to respond and send photos. Ashia came in quickly and was sent in the outfit shown that I asked for. She looks way better in person then in photos and even came with a belly plate! :)
My parcel arrived today and I love this little dress, it’s perfect and beautiful ❤️thank you Carmen for a lovely wrapped package with the adorable headband. Highly recommend Carmen’s MYBABY reborns.
Carmen is friendly and helpful. I received these 2 gorgeous sweaters pronto. I love the sweater. What a talented artist Carmen is! Thanks again Carmen!
Not as Advertised, unpleasant experience. Dolls legs fell off. Did not use materials disclosed or follow industry standards. Limbs didn't match kit. I filed claim with PayPal and was partially refunded.
Reply from Carmen Zerrweck
Nov 2, 2023
She didn’t want to send baby back for a full refund
Arguing she already sent him to fix
Very bad experience I saw she sold
Him for a lot lot more Lol
Still have the doll. I have a friend that will repaint her and stuff and weigh baby for free for me. She had a glove in her head that they use in hospitals stuffed all in the fingers of it.
Reply from Carmen Zerrweck
Mar 8, 2023
Baby had a glove filled with sandblast no sand
The painted work is my style and my pictures are made only with my phone
If she wanted a resolution she could contacted me before destroying the doll
Carmen was amazing to work with! My sweet Renee arrived safely! Even long after the sale, Carmen answered all my questions politely and treated me as a valued customer.
